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Prism vs Other Agencies

Prism Digital vs Traditional Agencies

Not all agencies are created equal. Compare Prism Digital Group against traditional digital marketing agencies on pricing, flexibility, AI capabilities, and results.

Built for the AI era. Not stuck in 2015.

Side-by-Side Comparison

Feature-by-feature breakdown

Click any row to see a detailed explanation of each difference.

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94%
Client Retention Rate
<2hr
Average Response Time
3
Markets Covered (UK, US, CA)
90-Day
Results Guarantee
Deep Dive

Why each difference matters

A closer look at what these differences mean for your business growth and marketing ROI.

Pricing Transparency

Most agencies hide their pricing behind a sales call. You sit through a pitch, get a bespoke quote, and have no idea if you are overpaying. We publish our packages and pricing online so you can make an informed decision before your first conversation with us.

Published pricing on website; no hidden fees or setup costs
Custom quotes only; vague pricing until you sign

Contract Flexibility

Traditional agencies lock you into long-term contracts because they need guaranteed revenue, not because it benefits you. We earn your business every month. If we are not delivering results, you should have the freedom to leave. Our retention rate is 94% because clients stay by choice.

Month-to-month; cancel anytime with 30 days notice
6-12 month lock-in contracts are industry standard

AI & GEO Capability

AI-powered search is changing how customers find businesses. ChatGPT, Perplexity, and Google AI Overviews are already directing traffic. Most agencies have not adapted. We built GEO (Generative Engine Optimisation) into our services from the ground up, ensuring your business appears in AI-generated results.

Native GEO optimisation for ChatGPT, Perplexity, and AI Overviews
Traditional SEO only; no AI search optimisation

Response Time

Traditional agencies route your query through layers of project managers and coordinators. A simple request can take days. Our flat team structure means your account manager has direct access to every specialist, and we guarantee same-day responses on all client communications.

Same-day response guaranteed; most queries answered within 2 hours
24-48 hour response times; often longer

Dedicated Account Management

At large agencies, your day-to-day contact is often a junior coordinator juggling dozens of accounts. At Prism, your account manager handles a maximum of 8 clients, giving them the bandwidth to deeply understand your business, attend your strategy calls, and proactively identify opportunities.

Named account manager who knows your business inside out
Junior account executive managing 20+ clients

Multi-Market Coverage

If your business operates across borders, you need an agency that understands local search behaviour, regulations, and competitive landscapes in each market. We have active clients and proven results in the UK, US, and Canada with localised strategies for each.

Proven delivery across UK, US, and Canadian markets
Typically single-market expertise

Industry Specialisation

Generalist agencies apply the same approach to every client. Niche agencies only know one vertical. We have developed specialised playbooks for 10+ industries including trades, healthcare, legal, automotive, and SaaS, each informed by years of data from similar businesses.

Deep expertise across 10+ industries with proven playbooks
Generalist approach or narrow single-industry focus

Results Guarantee

Most agencies ask for 6-12 months before they can show results and offer no guarantees. We back every engagement with a 90-day results guarantee. If we do not hit the agreed targets within 90 days, you get your money back. We can offer this because our systems and processes are proven.

90-day results guarantee or your money back
No guarantees; results take 6-12 months to materialise
Our Assessment

The Verdict: Prism Wins on Transparency, Speed, and Innovation

Traditional agencies are built on long contracts and slow processes. Prism Digital Group was built from the ground up for the modern era: transparent pricing, flexible terms, AI-native capabilities, and a guarantee that puts our money where our mouth is.

Published pricing with no hidden fees or surprise invoices
Month-to-month flexibility with 94% voluntary retention
AI and GEO optimisation built in, not bolted on
Same-day response times as standard, not as an exception
90-day results guarantee backed by proven playbooks
Our previous agency had us on a 12-month contract. We were 6 months in with zero improvement and they kept telling us to be patient. Prism showed measurable results in 6 weeks and we have never had to chase them for an update. The difference is night and day.
DC
David Chen
Head of Marketing, Ascend Financial Services
Switched from a traditional digital agency
Ready to Make the Switch?

See the Prism difference for yourself

Book a free strategy call. We'll audit your current setup and show you exactly what we'd do differently and what results to expect.

Month-to-month · No lock-ins · 90-day results guarantee